Veeva Vault QMS Adds Field Actions and Recall Management for Medtech

Core Insights - Veeva Systems has expanded its Veeva Vault QMS to enhance management of medtech field actions and product recalls, improving oversight, timeliness, and accuracy throughout the process [1][2][3] Group 1: New Capabilities - The new features in Veeva Vault QMS will facilitate the entire field action process, including issue identification, evaluation, planning, execution, and monitoring through to closure [1] - The integration of field actions and recall management with adjacent quality processes such as complaint handling and quality risk management reduces manual transcription needs, thereby enhancing efficiency [2] Group 2: Industry Collaboration - Veeva has collaborated closely with industry partners like Teleflex to develop these capabilities, aiming to streamline processes and improve customer service [2] - The company emphasizes the importance of understanding industry needs to deliver solutions that enhance agility in critical processes related to product quality and patient safety [3] Group 3: Company Overview - Veeva Systems is recognized as a global leader in cloud software for the life sciences sector, serving over 1,000 customers, including major biopharmaceutical companies and emerging biotechs [4] - As a Public Benefit Corporation, Veeva is dedicated to balancing the interests of all stakeholders, including customers, employees, and shareholders [4]