Concentrix Introduces Intelligent Experience Technology Product Suite with Launch of iX Hello™

Core Insights - Concentrix Corporation has launched iX Hello, a GenAI-powered self-service application aimed at enhancing productivity and engagement quality while ensuring high security [1][5] - iX Hello serves as a versatile solution for businesses, enabling the creation of virtual assistants for various applications, including data analysis and language translation [2][4] Product Features - iX Hello integrates with leading Large Language Models (LLMs) and internal data sources, providing a cost-effective way to improve productivity and work quality in a secure environment [2][4] - The application supports over 90 languages for market-ready copy translation, data analysis, and content summarization, among other functionalities [4] - Built-in innovations allow companies to create GenAI experiences that align with their brand voice and vocabulary [4] Strategic Importance - The launch of iX Hello is a significant milestone in Concentrix's product roadmap, leveraging decades of experience and insights from billions of customer interactions [5] - Concentrix is also offering a private preview of future iX Hello functionalities for select organizations, which includes approximately 40 pre-built virtual agents [5][6] Future Developments - Concentrix plans to introduce additional technology products in the iX suite in the coming months, indicating a commitment to expanding its AI and GenAI capabilities [6]