Core Insights - Kyndryl has launched an expanded portfolio of services around Copilot for Microsoft 365 to enhance AI adoption in the workplace [1] - The new services aim to maximize the business impact of Copilot for Microsoft 365 by aligning data services, user interface design, and continuous improvement reporting [2][5] - Kyndryl's consult-led approach includes a Copilot Value Discovery Workshop to help organizations leverage AI capabilities effectively [4] Company Strategy - Kyndryl is leveraging its extensive experience in IT transformation and Copilot deployment to build new services [5] - The company emphasizes a trusted environment for customers to explore the benefits of Copilot for Microsoft 365, aiming to drive efficiencies and improve business outcomes [3] - Kyndryl's collaboration with Microsoft focuses on innovation and expanding revenue opportunities in areas like data modernization and AI [6] Customer Engagement - Kyndryl's services are customizable to meet the specific AI plans and needs of individual customers [3] - The company provides a range of advisory, implementation, and managed services to support customers in achieving their goals [3] - An internal survey indicated that 95% of users experienced a time savings of at least 20 minutes per day in knowledge discovery, highlighting the potential ROI from using Copilot for Microsoft 365 [5]
Kyndryl Launches Services to Speed Adoption of AI-Powered Workplace Solutions for Copilot for Microsoft 365