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Uber to launch OpenAI-powered AI assistant to answer driver EV questions
UBERUber(UBER) TechCrunch·2024-10-08 10:00

Uber's EV and AI Initiatives - Uber is launching an AI assistant powered by OpenAI's GPT-4o for drivers in the US starting early 2025 to help with EV-related questions [1] - The AI assistant will initially focus on EV-related queries such as charging locations and vehicle recommendations, with potential expansion to other use cases in the future [2] - Drivers can access the AI assistant from the Uber driver app home screen, with continuous updates and personalized responses based on driver needs, city, and government incentives [3] - The AI assistant will support both text-based and voice interactions, with details on supported languages to be announced closer to launch [4] EV Mentorship Program - Uber is introducing an EV mentorship program where experienced EV drivers can earn cash rewards and incentives by mentoring new EV drivers [5] Uber Green and EV Expansion - Uber Green, available in over 180 markets, will now offer an EV-only option in 40 cities including New York City, Los Angeles, Paris, and Auckland [7] - Riders can set preferences in the Uber app to be matched with nearby EVs [7] Climate-Focused Updates - Uber's Go-Get event highlighted climate-focused initiatives, including new features to encourage EV adoption among riders and drivers [6]