Infosys and Microsoft Expand Strategic Collaboration to Accelerate Customer Adoption of The Microsoft Cloud and Generative AI

Core Insights - Infosys is expanding its collaboration with Microsoft to accelerate global adoption of generative AI and Microsoft Azure, aiming to enhance customer experiences and drive transformative outcomes for joint customers [1][2][3] Collaboration Details - The collaboration began with Infosys as an early adopter of GitHub Copilot, leading to significant efficiencies in code modernization, with over 18,000 developers generating more than 7 million lines of code [2] - Infosys has been selected as a strategic supplier for Cloud and AI workloads, integrating Microsoft's generative AI offerings into its Solution IP portfolio to enhance cost-efficiency, scalability, and agility for clients [3] Sector-Specific Solutions - Financial Services: Combining Infosys' Finacle expertise with Microsoft's capabilities to improve efficiency in financial institutions [4] - Healthcare: Infosys Helix, built on Microsoft Azure, utilizes AI/ML to optimize patient outcomes and reduce costs [4] - Supply Chain: Enhanced agility and optimized processes through TradeEdge and Azure OpenAI service [4] - Telecommunications: Improved connectivity and customer experiences via Microsoft's generative AI and Infosys Live Operations platforms [4] - Customer Service: Infosys Cortex integrates Microsoft GenAI and Copilot for personalized customer engagement [4] Market Availability - Many solutions will be accessible on Azure Marketplace, allowing customers to leverage their Microsoft Azure Consumption Commitment (MACC) [5] Responsible AI Initiatives - Both companies are focusing on sharing best practices for Responsible AI, with Infosys contributing to ethical AI guidelines through its Responsible AI Office [6] Leadership Statements - Anand Swaminathan from Infosys emphasized the collaboration's focus on delivering value through a customer-centric approach across key sectors [7] - Nicole Dezen from Microsoft highlighted the transformative potential of the expanded collaboration in enhancing business operations and driving innovation [8]