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Santander Brings Digital Banking Platform Openbank to the US
Banco SantanderBanco Santander(US:SAN) PYMNTS.com·2024-10-21 18:13

Core Insights - Santander has officially launched its digital banking platform, Openbank, in the United States, marking a significant expansion of its consumer banking operations beyond the Northeast [1] - Openbank features a streamlined onboarding process that can be completed in as little as five minutes through its app or website, enhancing customer experience and reducing operational costs [1] - The launch of Openbank is part of Santander's broader growth strategy to roll out additional banking products in the U.S. by 2025, aiming to provide a full suite of banking services similar to its offerings in Europe [2] Company Strategy - Banco Santander's Executive Chairman, Ana Botín, emphasized the importance of deploying proprietary core and front-end cloud-based technology globally to achieve a sustainable competitive advantage [2] - Openbank aims to offer the best high-yield savings accounts in America, characterized by simplicity, speed, and competitive rates [2] - The launch of Openbank is expected to accelerate Santander's execution of its growth strategy in the U.S., generating deposits to support its leading auto franchise [2] Customer Experience - Openbank is described as one of the most advanced digital banks in Europe, with a focus on providing U.S. customers a superior digital-first service that is fast, simple, and accessible anytime, anywhere [3] - The platform aims to enhance customer experience through a user-friendly interface integrated with core banking infrastructure [1][3] Recent Developments - Santander Consumer has recently expanded its small business offerings to all auto dealers using its platform, allowing small business owners to finance vehicles through its consumer banking division [3]