TeleVox Awarded AI Chatbot Agreement with Premier, Inc.

Core Insights - TeleVox has secured a national group purchasing agreement for AI chatbots with Premier, Inc., allowing Premier members to access special pricing and terms for TeleVox's products [1][2] - The agreement aims to extend the reach of TeleVox's conversational AI platform, Iris, to thousands of hospitals and healthcare facilities across the U.S. [2][3] - Iris, introduced in 2023, offers advanced AI capabilities for self-service, answering inquiries, and connecting patients to staff, enhancing patient-provider relationships [2][4] Company Overview - TeleVox is a leading provider of omnichannel digital patient relationship management technology, trusted by over 7,000 healthcare organizations [4] - The company integrates its solutions with electronic health records (EHRs) to facilitate automated, personalized interactions with patients [4] - TeleVox has been operational for 30 years, focusing on preserving care continuity, reducing staff operational burdens, and driving revenue [4] Industry Context - Premier, Inc. is a significant healthcare improvement company, representing approximately 4,350 U.S. hospitals and 325,000 other providers [3] - Premier's services include integrated data and analytics, supply chain solutions, and consulting, aimed at improving care and outcomes while lowering costs [3]