Genpact(G) Prnewswire·2024-11-13 13:05Core Insights - Genpact has been recognized as a Leader in Avasant's 2024 Insurance Business Process Transformation RadarView report, highlighting its expertise in the insurance sector and innovations in artificial intelligence [1][2][4] - The company leverages AI, analytics, and automation to enhance claims processing, customer engagement, and cost management, providing end-to-end solutions for the insurance industry [3][4] Group 1: Company Recognition and Expertise - Genpact's deep insurance expertise and advanced technology capabilities have been acknowledged, reflecting its commitment to driving AI innovations that deliver data-driven insights and scalable value [2][3] - Avasant evaluated 22 leading service providers, with Genpact distinguished by its practice maturity, investments, innovation, and partner ecosystem [2][4] Group 2: Technological Innovations and Solutions - Genpact integrates generative AI solutions, such as Cora ContactUs.ai, to automate customer service and claims handling, improving operational efficiency and customer interactions [3][4] - The company's approach creates a seamless, data-driven ecosystem for various stakeholders in the insurance industry, enhancing transparency, service delivery, and personalized solutions [3][4] Group 3: Market Presence and Strategic Partnerships - Genpact has a strong presence in North America, the United Kingdom, and Asia-Pacific, focusing on building strategic partnerships around generative AI and automation [4] - The company supports insurers in navigating regulatory challenges, reducing claims handling costs, and enhancing risk evaluation and underwriting capabilities [4]