Ping An Co-hosts Fintech Forum on Empowering Fintech Development in the Digital Intelligence Era at 2024 World Internet Conference Wuzhen Summit

Core Insights - The Fintech Forum cohosted by Ping An focused on the theme "Fintech in the Digital Intelligence Era," discussing the development of a new financial ecosystem and the role of fintech in promoting high-quality development and smart governance [1][10] Group 1: Digitization in Finance - Data is identified as a new factor of production, with computing power as a productive force and digitization as the primary driver of progress across industries [2][3] - Full-scenario digitization is reshaping the financial industry, enhancing credit processes, risk control, and customer experience, thereby improving accessibility and service efficiency [3][4][5] Group 2: Enhancements in Credit and Risk Control - Digitization enhances credit processes, allowing for credit decisions and loan disbursement within 30 minutes through technologies like microexpression analysis [4] - Risk control is improved through digital and blockchain technologies, enabling comprehensive risk assessment and management, exemplified by the use of digital ear tags for yak breeding insurance in remote areas [5] Group 3: Customer Experience Transformation - The customer experience is transformed to be "worry-free, time-saving, and money-saving," with services like Ping An Life's "1-1-1 Superfast Claim" achieving underwriting for 93% of life insurance policies within seconds [6] - AI-driven applications in customer service, such as the Ping An Auto Owner app, provide tailored services and rapid response times for assistance [6][9] Group 4: Technological Advancements - Ping An is advancing AI technology, achieving over 95% accuracy in vehicle image analysis and over 90% in medical image analysis [8] - The company’s "Ping An Brain" intelligent engine supports various business scenarios, enhancing operational efficiency and risk management [9] Group 5: Future Directions - Ping An aims to uphold a people-centered approach and continue its technology-driven strategy, focusing on integrated finance, health, and senior care [11] - The company plans to advance fintech, green finance, inclusive finance, and digital finance, contributing to societal well-being and establishing itself as a financial powerhouse [11][12]