Ally Bank's Customer Care Specialists are Allies for Customers on Banksgiving and Every Day

Bank surprises unsuspecting customers by asking about their financial challenges and then offering help to overcome themCHARLOTTE, N.C., Nov. 22, 2024 /PRNewswire/ -- To truly give thanks to our customers this year, Ally Bank, Member FDIC, brought back "Banksgiving," a celebration of the thanks we have for our customers, delivered by one of our most important assets – our customer care specialists.  During a single day in early November, Ally customer care specialists turned the typical end-of-call survey i ...