
Core Insights - Fitch Ratings upgraded Arbor Realty Trust's commercial primary servicer rating from CPS2 to CPS2+ and affirmed its special servicer rating, maintaining a positive rating outlook [1][3][4] Group 1: Rating Upgrade and Outlook - Arbor's commercial primary servicer rating upgrade reflects the company's ongoing investments in personnel, processes, and technology improvements [2] - The positive rating outlook is supported by Arbor's high performance in servicing multifamily agency loans and its experienced staff [3][4] Group 2: Operational Strengths - Arbor's servicing division manages a multi-billion-dollar portfolio of multifamily and commercial real estate loans, demonstrating strong operational capabilities [6][7] - The company has implemented technology enhancements, including the deployment of an internally developed borrower portal named ALEX, to support servicing functions [3] Group 3: Comparison with Peers - Arbor is noted for its experienced employees, well-established policies, and sound management oversight, which positions it favorably compared to other Fitch-rated servicers [5]