Sprinklr (CXM) Reports Q3 Earnings: What Key Metrics Have to Say

Core Insights - Sprinklr reported revenue of $200.69 million for the quarter ended October 2024, reflecting a year-over-year increase of 7.7% and exceeding the Zacks Consensus Estimate of $196.55 million by 2.10% [1] - The company's EPS was $0.10, a decrease from $0.11 in the same quarter last year, but it surpassed the consensus EPS estimate of $0.08 by 25.00% [1] Financial Performance Metrics - Gross Margin for Subscription was reported at 80%, slightly below the average estimate of 81% from five analysts [3] - Gross Margin for Professional Services was -10%, better than the estimated -15% from four analysts [3] - Subscription Revenue reached $180.63 million, exceeding the average estimate of $178.16 million, with a year-over-year increase of 6% [3] - Professional Services Revenue was $20.06 million, surpassing the average estimate of $18.41 million, showing a significant year-over-year growth of 26.4% [3] Stock Performance - Sprinklr's shares have returned +15.6% over the past month, outperforming the Zacks S&P 500 composite's +5.8% change [4] - The stock currently holds a Zacks Rank 3 (Hold), indicating expected performance in line with the broader market in the near term [4]