ServiceNow(NOW) Prnewswire·2024-12-12 09:30Core Insights - Tech Mahindra has announced the integration with ServiceNow to launch the One E2E Platform, aimed at enhancing operational efficiency and competitiveness for enterprises by incorporating GenAI capabilities into critical business processes [1][2] - The collaboration focuses on joint go-to-market strategies to accelerate digital transformation across various industries, including communications, manufacturing, BFSI, and healthcare [2][4] Company Initiatives - Tech Mahindra plans to double its ServiceNow certifications within 12 months through a learning initiative that provides free certification to its workforce, ensuring they are prepared for future challenges [3] - The partnership aims to leverage Tech Mahindra's domain expertise and ServiceNow's capabilities to deliver advanced solutions that optimize network operations and enhance customer experiences [2][4] Industry Impact - The One E2E Platform will integrate advanced analytics, GenAI, and automation to facilitate operational efficiencies, thereby driving business growth for global enterprises [2][5] - Ahlstrom, a client of Tech Mahindra, has successfully utilized the ServiceNow offerings to optimize workflows and enhance service delivery, showcasing the effectiveness of the partnership [4][5]