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Forbes Recognizes Kroger as a Leader in Workplace Culture and Pharmacy Customer Service
KRKroger(KR) Prnewswire· Prnewswire·2024-12-17 18:00

Core Insights - Kroger has been recognized by Forbes as one of America's Best Employers for Tech Workers and for its exceptional customer service in its pharmacy division [1][2] - The recognition highlights the commitment of Kroger's associates to customer service and the importance of technology in enhancing customer experience [2] - The Forbes 2025 Best Customer Service survey evaluated over 3,500 brands based on 414 million ratings from 181,000 U.S. consumers, with Kroger excelling particularly in its pharmacy services [3] Company Overview - Kroger operates with nearly 420,000 associates and serves over 11 million customers daily through a digital shopping experience and various retail food stores [5] - The company is dedicated to its purpose of feeding the human spirit and aims to create ZeroHungerZeroWaste communities [5]