Health Net Providing Special Assistance to Members Affected by Palisades Fire and Windstorm Conditions in Los Angeles and Ventura Counties

Emergency Response and Member Support - Health Net is providing special assistance to members affected by the Palisades Fire and windstorm conditions in Los Angeles and Ventura Counties, ensuring uninterrupted access to essential prescription medications, critical information, and healthcare services [1] - Members have access to Health Net Behavioral Health Services for coping support, including referrals to mental health counselors, local services, and phone consultations, available 24/7 [2] - Health Net offers telehealth services at no cost during the State of Emergency, allowing members to access video medical appointments if they cannot reach their primary care provider [3] Healthcare Provider Support - Doctors and nurse practitioners can call Health Net for assistance with various needs, including emergency prescription refill guidelines and escalating approvals to reduce turnaround times [4][7] - Health Net may take additional steps to ensure members have access to necessary healthcare services depending on the duration of the emergency [4] Company Overview - Health Net, a subsidiary of Centene Corporation, has been operating in California for over 45 years and serves more than three million members across the state [5] - The company provides health plans for individuals, families, businesses, and those who qualify for Medi-Cal or Medicare, with a network of over 90,000 providers [5] - Health Net offers access to substance abuse programs, behavioral health services, employee assistance programs, and managed healthcare products related to prescription drugs [5] Emergency Medication Access - Members affected by the Palisades Fire and windstorm conditions can obtain an emergency supply of medication from their original drug store, or call Health Net for assistance if the store is closed [6]