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AT&T to Offer Bill Credits After Widespread Outages
TAT&T(T) PYMNTS.com·2025-01-08 23:09

AT&T will begin offering customers bill credits for network outages.The new program, announced Wednesday (Jan. 8) in a press release and set to go live Thursday (Jan. 9), comes after a year in which the telecom sector and its customers suffered a wave of disruptions.For example, AT&T in February saw a nationwide outage that lasted over 12 hours, blocking over 92 million calls and preventing more than 25,000 911 calls, Reuters reported Wednesday. Rival networks Verizon and T-Mobile suffered similar outages, ...