Escalent Names Florida City Gas 2024 Customer Champion

Core Insights - Florida City Gas (FCG) has been recognized as a 2024 Customer Champion by Escalent, ranking highest among natural gas utilities in the southern region and second nationwide among natural gas companies [1][3][2] Company Performance - The report evaluated 142 major utilities across the United States, with FCG being one of the top 47 companies for strong customer relationships, excelling in safety, reliability, environmental stewardship, and community engagement [2][3] - FCG's recognition reflects its commitment to exceptional service, community support, and delivering value to customers, showcasing a strong corporate culture [3][4] Leadership Statements - Jeff Sylvester, senior vice president and COO, emphasized the importance of customer trust and the company's mission to deliver energy that improves lives through exceptional service and advanced technology [4] - Kim Estrada, director of customer care operations, highlighted the award as a testament to FCG's commitment to meaningful connections with customers and communities [4] Company Background - Florida City Gas serves over 121,000 customers across several counties in Florida and operates approximately 3,800 miles of distribution and 80 miles of transmission pipeline [6] - The company was acquired by Chesapeake Utilities Corporation in 2023, which is a diversified energy delivery company listed on the New York Stock Exchange [5][6]