Capital One customers not getting payments amid outage
Group 1: Technical Outage - Capital One is experiencing a technical outage affecting customer payments and account services, linked to a third-party vendor [1] - The bank is actively working with the vendor to resolve the issue and restore services [1] Group 2: Legal Issues - Capital One is being sued by the Consumer Financial Protection Bureau (CFPB) for allegedly misleading customers about account options that offered higher interest rates [4] - The CFPB claims that Capital One's practices resulted in millions of customers missing out on a total of $2 billion in potential interest payments [5] - Capital One expressed disappointment over the CFPB's lawsuit and stated it would vigorously defend itself in court [6]