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Regions Bank Q4 Sees Growth in Digital Transactions and Treasury Management
Regions FinancialRegions Financial(US:RF) PYMNTS.comยท2025-01-17 19:41

Core Insights - Regions Financial Corp. reported a significant increase in digital transactions, with 76% of customer transactions being digital, up from 71% the previous year, indicating a shift towards mobile and online banking [2][4] - Active mobile banking users rose by 9% year-on-year to 2.6 million, and Zelle transactions surged by 49% year-on-year to 5.1 million, reflecting growing customer engagement with digital platforms [2] - The company plans to invest in enhanced online and mobile capabilities to capitalize on deposit opportunities from small businesses, which have seen a 30% growth in branch small business deposits since before the pandemic, amounting to an increase of $2.6 billion since 2019 [4] Financial Performance - The average origination FICO score for credit card customers was 772, with an average new credit line exceeding $8,000, while the fourth-quarter net charge-off ratio stood at 3.9% [3] - Average loans within the business portfolio decreased modestly quarter-over-quarter, attributed to customers maintaining excess liquidity and lower utilization rates [5] - Regions expects loan growth of about 1% for the upcoming year, with consumer deposits anticipated to grow at a modest rate as well [5] Strategic Outlook - The company aims to utilize its capital for business growth, particularly in loan growth, while being cautious not to force it, expecting slow growth in the first half of the year with a potential pickup in the latter half [6] - Demand deposit accounts (DDAs) are emphasized as crucial for operational success, with ongoing efforts to grow checking accounts and small business relationships [6] - Consumer spending remains stable but cautious, with growth observed in the card portfolio while other consumer businesses are relatively stable [6]