Final Winter Storm Enzo Update: More than 99 percent of CenterPoint Energy customers maintained power through extreme winter weather; Company deactivates emergency operations center

Company Response to Winter Storm Enzo - Approximately 99 percent of CenterPoint's Greater Houston area customers maintained normal electric service during Winter Storm Enzo [1] - CenterPoint deactivated its Emergency Operations Center and returned to normal business operations as of noon today [1][2] - The company released 1,200 mutual aid workers who were brought in to prepare for the storm [1][7] Customer Communication and Support - CenterPoint encourages electric customers to enroll in Power Alert Service® for outage details and restoration updates [4] - Customers can use the cloud-based Outage Tracker to view outages by county, city, and zip code [4] - The company shared safety and preparedness information through direct outreach, press briefings, and social media [7] - Critical Care Residential and Chronic Condition Residential customers were contacted via email, phone, and/or text [7] Operational Preparedness - CenterPoint marshaled approximately 3,000 frontline electric workers and local contractors positioned across three staging areas in the Greater Houston area [7] - The company deployed four small temporary generation units to provide power to local warming centers during sub-freezing temperatures [7] Public Resources and Updates - Customers can access the latest information on CenterPoint's preparedness and response efforts at CenterPointEnergy.com/StormCenter [5] - Updates on company operations in the Greater Houston area and across Texas are available by following @CenterPoint_TX on social media [5] - The National Weather Service Forecast Office in Houston/Galveston provides the latest weather information at weather.gov/hgx [6]