Concentrix Positioned as Highest Leader in Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2024

Core Insights - Concentrix Corporation has been recognized as the Highest Leader in Everest Group's inaugural B2B Sales Services PEAK Matrix Assessment, highlighting its strategic integration of AI technologies and a comprehensive partner ecosystem [1][2]. Company Overview - Concentrix is a global technology and services leader, providing B2B sales services such as inside sales, account management, and customer success [3][4]. - The company has enhanced its B2B sales expertise through acquisitions, including ServiceSource and Webhelp, which provide proprietary solutions for lead generation [3]. Strategic Advantages - Concentrix's recognition as a leader is attributed to its strong market impact, successful service delivery, and innovative use of AI technologies [2][3]. - The company has established partnerships with leading technology organizations and offers a suite of in-house solutions, including real-time seller support and customer intelligence tools [3]. Market Position - Concentrix has outperformed competitors in categories such as Market Adoption, Vision and Strategy, Innovation and Investments, and Delivery Footprint, solidifying its position in the B2B sales services sector [3]. - The company aims to deepen its capabilities and expand its reach to support clients in achieving their sales goals effectively [4]. Future Outlook - Concentrix is committed to leveraging advanced technologies and maintaining a flexible, client-centric approach to enhance its B2B sales tools and processes [4].