Core Viewpoint - Citizens, Inc. has appointed Bryon Matthew Lewis as Chief Operating Officer, a newly created global position, to enhance operational efficiency and customer service [1][2]. Company Overview - Citizens, Inc. is a diversified financial services company specializing in life, living benefits, and final expense insurance, operating primarily in the U.S., Latin America, and Asia [4]. - The company offers innovative products in multiple languages, including English, Spanish, Portuguese, and Mandarin, to meet the evolving needs of its customers [4]. Leadership and Experience - Bryon Matthew Lewis, previously the Vice President of Operations, has been promoted to COO, overseeing critical functions such as Underwriting, New Business, Claims, and Corporate and Policyholder Services [1][2]. - Lewis has a strong background in driving business growth and transformation, having joined Citizens in 2021 and previously held leadership roles in health plan operations and IT [2][3]. Strategic Focus - The appointment of Lewis is part of a strategic roadmap aimed at improving operating results and sustainable growth in book value per share [2]. - The company is focused on delivering outstanding customer service, which is a key expectation from its policyholders [2].
Citizens, Inc. Vice President of Operations Bryon Matthew Lewis Appointed Chief Operating Officer