Core Insights - Citizens, Inc. has appointed Paula Guerrero as Chief Information Officer, effective immediately, promoting her from Vice President of Information Technology [1] - The company emphasizes the importance of improving processes and technology to enhance the insurance sales cycle, which is crucial for global business growth [2] - Jon Stenberg, the President and CEO, highlights Guerrero's leadership and vision as key drivers for innovation and technological advancement within the company [3] Company Overview - Citizens, Inc. is a diversified financial services company specializing in life, living benefits, and final expense insurance, operating primarily in the U.S., Latin America, and Asia [6] - The company offers products in multiple languages, including English, Spanish, Portuguese, and Mandarin, to cater to the evolving needs of its customers [6] - Citizens operates two main segments: Life Insurance, where it is a market leader in U.S. Dollar denominated life insurance, and Home Service Insurance, primarily in the U.S. Gulf coast region [6] Leadership Background - Paula Guerrero joined Citizens in 2021 and has played a significant role in transforming the company's technological infrastructure [3] - Prior to her role at Citizens, Guerrero held various positions in IT leadership, including IT Director at Baylor, Scott & White Health, and Assistant Vice President at FirstCare Health Plans [4] - Guerrero holds a Bachelor of Science in Industrial Administration with dual majors in Information Systems and Finance from Kettering University [5]
Citizens, Inc. Vice President of Information Technology Paula Guerrero Appointed Chief Information Officer