Upsource by Solutions and Cognizant join forces to elevate Business Process Outsourcing in Saudi Arabia

Core Insights - Cognizant has entered a three-year strategic partnership with Upsource by Solutions to enhance operational efficiencies and customer satisfaction in Saudi Arabia [1][2][3] - The collaboration will provide access to advanced Intuitive Operations & Automation (IOA) solutions, including a Gen AI-powered financial suite and automation frameworks [2][4] - The partnership aims to drive digital transformation in the BPO industry, which is experiencing a significant shift towards outsourcing essential processes [3][4] Company Overview - Cognizant is a leading technology company that helps clients modernize technology and transform business processes [5] - Upsource by Solutions is a premier BPO provider in Saudi Arabia, operating over 100 clients and employing more than 9,000 people [5][6] - Upsource by Solutions is recognized for its operational excellence and employee-centric practices, having earned multiple industry awards [6]