Cisco and Mistral AI Partner to Deliver on Cisco's Mission to Transform the Customer Experience with AI

Core Insights - Cisco has launched its first jointly developed AI Agent, the AI Renewals Agent, in partnership with Mistral AI, aimed at enhancing customer engagement and productivity [2][5] - The AI Renewals Agent consolidates data from over 50 sources, providing real-time sentiment analysis and personalized recommendations, which is expected to reduce proposal preparation time by up to 20% [3][4] Group 1: AI Agent Development - The AI Renewals Agent is a significant innovation for Cisco's Customer Experience (CX) organization, aligning with Cisco's vision of personalized and proactive customer experiences [4][5] - This agent represents the first of several AI solutions being developed in collaboration with Mistral AI, emphasizing the strategic partnership's importance [7] Group 2: Operational Efficiency - By automating tasks and optimizing workflows, the AI Renewals Agent enhances customer satisfaction and retention, driving growth for Cisco [3][4] - The solution operates on-premises, ensuring data security, privacy, and compliance while allowing for performance tuning and cost optimization [3][7]