Sopra Steria ranked best-in-class in ServiceNow Services in Europe by PAC

Core Insights - Sopra Steria has been recognized as one of Europe's top suppliers of ServiceNow-related services, achieving a 'Best-in-Class' overall rating in 2024, being one of only five providers to receive this distinction [1][6] - The PAC INNOVATION RADAR evaluated 20 different providers based on their portfolio, vision, strategy, and client engagements, highlighting Sopra Steria's strengths and capabilities [1][2] Company Strengths - Sopra Steria has demonstrated significant strengths in ServiceNow services, particularly in the public sector, showcasing its overall capability in this area [2][3] - The company maintains a strong focus on the European market, leveraging its expertise in IT services, digital transformation, and consulting across various industries, including public sector, financial services, and healthcare [3][4] ServiceNow Capabilities - PAC highlighted Sopra Steria's ability to extend ServiceNow capabilities beyond traditional IT service management (ITSM) to include customer service, HR service delivery, and risk management [4][6] - The company's deep understanding of regulatory environments and established relationships with governmental bodies enhance its position as a trusted partner for ServiceNow implementations across Europe [4][5] Regional Approach - Sopra Steria's pan-European approach facilitates the transfer of best practices between countries, fostering a robust knowledge-sharing ecosystem that enhances its ServiceNow capabilities [5] - With offices and innovation centers in regions such as France, the UK, Spain, and the Nordics, the company provides local support and understands market-specific challenges, enabling effective responses to regulatory and cultural factors affecting digital transformation initiatives [5][6]