
Core Viewpoint - Xiao-I Corporation has launched tAIkbox 1, an AI-powered device designed to enhance customer service by providing smooth and intuitive interactions that rival human agents [1][2][5] Group 1: Product Overview - tAIkbox 1 addresses the frustrations of current call center automation, which often leads to poor customer experiences due to endless menus and robotic responses [2] - The device integrates easily with existing phone and computer systems, requiring no significant IT changes, and offers instant plug-and-play performance [3] - It utilizes Xiao-I's Hua Zang large language model and advanced algorithms to understand natural speech and respond with human-like finesse [1][3] Group 2: Market Potential - The U.S. customer service sector is projected to reach USD 21.82 billion in revenue by 2024, with a compound annual growth rate (CAGR) of approximately 1.2% since 2012 [4] - tAIkbox 1 targets high-impact industries such as hospitality, healthcare, travel, and retail, aiming to improve customer satisfaction and operational efficiency [4] Group 3: Company Background - Xiao-I Corporation is a leading cognitive intelligence enterprise in China, established in 2001, with a strong portfolio of AI technologies suitable for various business applications [6]