Appian(APPN) Prnewswire·2025-02-25 10:00Core Insights - Manual process inefficiency in the UK public sector is costing workers an average of five hours per week, totaling 30.6 million hours of extra work or delays across the workforce of 6.12 million [1][2] - A significant 94% of surveyed public sector workers reported facing process inefficiencies in delivering services, with 91% indicating challenges in adapting processes to changing demands [2][3] - The UK government has set a 2% productivity improvement target for all departments, emphasizing the need for effective technology utilization to achieve this goal [5][6] AI and Automation Opportunities - There is optimism in the public sector regarding AI and automation, with leaders stating that improving processes can enhance citizen services [4] - 62% of survey respondents expressed confidence in AI's potential to improve organizational efficiency, particularly among back-office IT roles [8] - 72% of respondents believe that automating repetitive tasks would simplify their jobs and improve efficiency, with 95% of those using automation tools reporting benefits [8] Government Initiatives and Recommendations - The UK Department for Science, Innovation and Technology (DSIT) identified over £45 billion in unrealized savings through digitization, highlighting process simplification and AI-driven automation as key opportunities [5] - The government is committed to automating processes in the public sector, indicating a shift towards integrating technology into workflows [6][7] - Appian is positioned as a leader in process orchestration and automation, advocating for the embedding of AI in enterprise processes to enhance efficiency [7]