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Home Depot Strengthens Pro Market With Digital and In-Store Investments
HDHome Depot(HD) PYMNTS.com·2025-02-25 19:57

Core Insights - Home Depot is strategically investing to enhance its position in the professional market, focusing on digital and in-store offerings to provide greater value and convenience to professional customers [1][3] - The company reported a 9% increase in digital sales and positive growth in its professional market during the fourth quarter [2][4] - Home Depot's pro strategy includes improving the shopping experience through digital upgrades, workforce training, and expanding its store presence, with plans to open 12 new stores in 2024 and 13 in 2025 [3][4] Financial Performance - Home Depot reported a 0.8% increase in comparable sales for the first time in two years, with fourth-quarter sales rising 14.1% to 39.7billion[7]Forthefullfiscalyear2024,totalsalesincreasedby4.539.7 billion [7] - For the full fiscal year 2024, total sales increased by 4.5% to 159.5 billion, although comparable sales dropped by 1.8% [7] - The company provided guidance for a 2.8% rise in total sales for the first quarter amid a volatile macroeconomic environment [8] Strategic Initiatives - The company is focused on winning a greater share of wallet from professional customers by enhancing delivery experiences and improving customer engagement across channels [5][6] - Home Depot's omnichannel strategy is supported by a report indicating that nearly 40% of consumers are now click-and-mortar shoppers, utilizing both digital and physical channels [6] - Executives expressed optimism about the investments made in 2024 and the potential for continued momentum into 2025, despite uncertainties in the macroeconomic environment [9]