Core Insights - Ping An Healthcare and Technology Company Limited has launched "Ping An Xin Yi," an AI-powered digital doctor service within its Ping An Health APP, providing 24/7 access to AI-assisted health consultations [1] - The service utilizes advanced digital human technology to create digital avatars of real-world doctors, leveraging a sophisticated AI large language model trained on extensive medical data [1][3] - The integration of AI applications in healthcare is aimed at improving accessibility, equity, and convenience of public services, addressing the challenges of strained medical resources and rising patient demand [2] Technology and Innovation - Ping An Health has developed a self-assisted diagnosis and treatment system with a triage accuracy rate exceeding 99% and an assisted diagnosis accuracy rate of over 95% [3] - The company has launched "Ping An Medical Master," a large multi-modal medical AI model, and "Ping An Doctor's Home," enhancing its technological capabilities and service delivery [3][7] - The collaboration with experts to co-create and train AI avatars is expected to continuously improve service accuracy through simulated doctor-patient interactions [5][6] Service Offerings - "Ping An Xin Yi" currently covers general practice and three major specialties, with plans to expand to eight departments, including gynecology and pediatrics [4] - Users can access the service through the Ping An Health App, allowing real-time communication with digital avatars via text, voice, or video [4] - The AI avatars are built upon a three-tiered data structure, combining knowledge graphs with individual clinical practices to enhance service accuracy [5][6] Future Outlook - The spokesperson indicated that the integration of AI is expected to improve the efficiency of family doctor services by 30% [7] - As advancements in AI continue, Ping An Health aims to explore and enhance its technological capabilities in collaboration with medical experts [7]
Ping An Health Launches "Ping An Xin Yi" AI Doctor Assistant Service to Enhance Accessibility and Satisfaction in Medical Services