Workflow
Waystar expands authorization automation to address healthcare providers' top 2025 investment priority

Core Insights - Waystar has launched its Auth Accelerate solution, which automates the prior authorization process, reducing submission times by 70% and increasing auto-approval rates to 85% [1][3]. Industry Challenges - Prior authorizations are a significant challenge in healthcare, with providers prioritizing automation for patient access as their top investment for 2025 [2]. - The process of securing payer approval can take up to 24 minutes per authorization, contributing to administrative burdens in healthcare [2]. - A survey indicated that over 25% of physicians reported serious adverse events due to prior authorization delays, with 78% stating that such delays lead to patients abandoning care [2]. Company Innovations - Waystar Auth Accelerate automates every step of the authorization submission process, reducing the average wait time for payer approval by 75%, from over four days to one day or less [3]. - The solution aims to enhance productivity, reduce patient care delays, and prevent labor-intensive denials [3]. - Waystar's cloud-based software platform is increasingly relied upon by providers to improve operational efficiency and financial performance [5]. Client Impact - Prisma Health, South Carolina's largest healthcare organization, has implemented Waystar Auth Accelerate, serving over 1.6 million unique patients annually [4]. - The collaboration with industry partners on innovative processes is aimed at improving care delivery and addressing administrative challenges [5]. Company Overview - Waystar serves approximately 30,000 clients, representing over 1 million distinct providers, and processes over 6 billion healthcare payment transactions annually, amounting to over $1.8 trillion in gross claims [6].