For Consumer Protection Week, PSEG Long Island Reminds Customers to Be Alert for Scams

Core Points - PSEG Long Island emphasizes the importance of customer awareness regarding scams, particularly those threatening immediate power shutoff [2][10] - The company advises customers to verify any unexpected demands for payment by contacting PSEG directly before taking action [2][7] Group 1: Scam Awareness - Scammers often use urgent threats to create panic, leading victims to overlook warning signs [2] - Common tactics include impersonating PSEG employees, demanding personal information, and offering fake discounts [4][5] - Scammers may also use phone spoofing to make their number appear as PSEG Long Island [7] Group 2: Payment Methods - PSEG Long Island does not accept payments through external web-based services, prepaid debit cards, or cryptocurrencies like Bitcoin [7] - Customers are advised to use only the official PSEG Long Island payment methods available through their website and mobile app [6][7] Group 3: Verification Procedures - Genuine PSEG representatives will provide specific account information and will not discuss account details with anyone other than the Customer of Record [8][9] - Customers should independently verify any suspicious calls or emails by contacting PSEG directly at 1-800-490-0025 [7][8] Group 4: Company Background - PSEG Long Island operates under a long-term contract with the Long Island Power Authority and is a subsidiary of Public Service Enterprise Group Inc. [12]