TruConnect Named CX Leader of the Year at Five9's New Era of CX Awards

Group 1 - TruConnect has been awarded the CX Leader of the Year Award by Five9 for its innovative approach to customer experience and AI integration [1][2] - The New Era of CX Awards recognize companies that redefine customer experience and AI in business, celebrating excellence in aligning CX strategies with business goals [1][2] - TruConnect's strategies include enhancing customer interactions, improving employee experiences, and addressing regulatory challenges while expanding access to connectivity services [2] Group 2 - TruConnect is the fastest-growing premium low-cost wireless service provider in the U.S., focusing on expanding wireless and internet service plans through the Lifeline program [4] - The company aims to bridge the digital divide by providing no-contract plans and easy-to-use devices to underserved Americans [4]