Core Viewpoint - reAlpha Tech Corp. is enhancing its customer engagement capabilities through the launch of AI-powered digital agents by its subsidiary AiChat Pte. Ltd., which includes Voice AI and Agentic AI technologies aimed at personalizing customer interactions [1][2][5] Company Overview - reAlpha Tech Corp. is a real estate technology company focused on developing an end-to-end commission-free homebuying platform utilizing AI [9] - AiChat Pte. Ltd. is a subsidiary of reAlpha, specializing in AI-powered conversational customer experience solutions [10] AI Technologies - AiChat's AI Agents consist of Voice AI and Agentic AI, designed to facilitate personalized customer interactions by remembering past conversations and preferences [2][4] - Voice AI enables natural, human-like conversations, supporting multiple languages and integrating advanced technologies for real-time analytics [3] - Agentic AI offers autonomous and adaptable interactions, improving customer service satisfaction through self-learning and contextual awareness [4] Market Growth - The global autonomous AI and autonomous agents market is projected to reach $783.27 billion by 2037, indicating significant growth potential for companies like AiChat [5] Case Study - MYDIN, a major retail chain in Malaysia, has automated 74.7% of customer inquiries using AiChat's solutions, resulting in over a 7% improvement in customer service satisfaction since January 2024 [6] Brand Identity - AiChat is unveiling a refreshed brand identity that reflects its mission to innovate AI-powered customer engagement solutions, symbolized by a new logo that combines elements of AI and communication [7][8]
reAlpha's AiChat Unveils Next-Gen AI Agents