Prnewswire·2025-03-04 13:00Core Insights - DXC Technology and ServiceNow have expanded their strategic partnership to modernize the insurance industry by combining DXC's software and expertise with ServiceNow's AI-enabled platform [1][3] - The new offering, DXC Assure BPM powered by ServiceNow, aims to enhance operational efficiency and customer satisfaction while reducing operational costs by up to 40% [3][4] Industry Context - Insurers are under pressure to accelerate growth, streamline operations, and provide faster services, with 45% already investing in technology to align their operations [2] - The partnership is positioned to help insurers drive innovation and reduce process debt through integrated AI, data, and workflows [3] Product Features - DXC Assure BPM supports the full policy lifecycle, including policy administration, billing, underwriting, and claims management [4][7] - The solution features an AI-driven self-service portal for policyholders, enhancing customer experience with faster and more accurate responses [7]