VEON's Beeline Uzbekistan to Deploy Predictive AI for Enhanced Customer Experience

Group 1 - VEON Ltd. announces collaboration with P.I. Works to enhance customer experience management through predictive analytics in Beeline Uzbekistan [1][2] - The partnership aims to proactively resolve network issues, improving customer satisfaction as measured by Net Promoter Scores (NPS) [2][5] - Beeline Uzbekistan serves 8.2 million subscribers and is focused on implementing AI and machine learning technologies to enhance service quality [4][7] Group 2 - P.I. Works utilizes geolocation and network data to identify performance degradation with high accuracy, allowing for targeted corrective actions [3][5] - Recent upgrades to network infrastructure include enhancing over 222 base stations, with plans for more than 404 upgrades and 353 new sites in 2025 [5][6] - The adoption of advanced technologies like Massive MIMO has resulted in a 53% increase in data speeds and a 16% increase in traffic [6] Group 3 - Beeline Uzbekistan's digital portfolio includes various applications such as BeePul, OQ, Kinom, and Hambi, contributing to the digital ecosystem in Uzbekistan [7] - VEON operates across six countries, providing connectivity and digital services to nearly 160 million customers [8] - P.I. Works has deployed its solutions at 84 mobile network operators in 58 countries, focusing on AI-driven mobile network management [9]