Core Insights - Inspirato Incorporated achieved a 2024 Net Promoter Score (NPS) of 71, indicating strong customer satisfaction and loyalty [1][2] - The NPS for vacation homes is 70, while curated experiences received an NPS of 80, reflecting high member appreciation for luxury travel services [2] - The European portfolio was the highest performing region, with a perfect NPS score in Mykonos and over 85 in Italy [3] Company Performance - Inspirato's commitment to luxury travel is underscored by consistently high NPS scores, demonstrating member recognition of service excellence [3] - Six members-only Experiences received perfect scores, including prestigious events like The Masters, Wimbledon, and the Kentucky Derby [3] - Experience-related travel has been a rapidly growing segment, with plans to host over 25 Experiences globally in 2025, including diverse offerings such as an expedition cruise in Alaska and a wellness retreat [3] Company Overview - Inspirato operates as a members-only luxury vacation club, providing exclusive access to curated vacation options [4] - The portfolio includes luxury vacation homes, five-star hotel accommodations, and custom travel experiences, designed to meet the demands of discerning customers [4]
Inspirato Achieves Industry-leading Net Promoter Score