The Home Depot Introduces Magic Apron, a Suite of Advanced AI Tools to Help Customers with their Home Improvement Needs

Core Insights - The Home Depot is launching "Magic Apron," a suite of generative AI tools designed to assist customers with home improvement projects and product inquiries, available 24/7 during the busy spring selling season [1][2] Group 1: Product Features - Magic Apron aims to replicate the expertise of in-store associates in a digital format, providing customers with confidence in tackling home improvement tasks anytime and anywhere [2] - The tool is powered by advanced large language models and is trained on The Home Depot's proprietary knowledge base, product catalog, and external information to enhance search results and answer customer queries [2][6] - Magic Apron currently assists customers on millions of product pages on homedepot.com and within The Home Depot's mobile app, offering product questions, project guides, and product review summaries [4] Group 2: Future Developments - The technology will soon expand to The Home Depot's Pro B2B site, providing tailored support for professional contractors and business account users [5] - Upcoming features will include project inspiration, design ideas, product comparisons, recommendations, and comprehensive advice, enhancing the customer experience [5] Group 3: Company Overview - The Home Depot is the largest home improvement retailer globally, operating 2,347 retail stores and over 780 branches across various regions, employing over 470,000 associates [7]