Five Star Bank Appoints Eric Marks Chief Consumer Banking Officer

Core Viewpoint - Financial Institutions, Inc. has appointed Eric W. Marks as Senior Vice President and Chief Consumer Banking Officer of Five Star Bank, bringing nearly 20 years of banking experience to the role [1][2]. Company Overview - Financial Institutions, Inc. is a financial holding company with approximately $6.1 billion in assets as of December 31, 2024, offering banking and wealth management products and services [5]. - Five Star Bank, a subsidiary of Financial Institutions, Inc., provides consumer and commercial banking and lending services across Western and Central New York [5]. Leadership Appointment - Eric W. Marks will oversee the Bank's consumer lines of business, including Retail Banking, Residential Mortgage, and Small Business Banking, as well as the Customer Contact Center and Collections departments [2]. - Marks has a strong background in consumer banking leadership, financial oversight, and strategic planning, which will aid in driving sustainable customer growth and service excellence [2][3]. - He previously served as Retail Segment Chief Financial Officer at M&T Bank, where he held various roles over a 19-year tenure [3]. Strategic Focus - The appointment of Marks is expected to support the continued evolution and growth of Five Star Bank's consumer banking offerings, enhancing customer experience and community engagement [3]. - Marks expressed enthusiasm for joining a community bank with a rich history in Upstate New York and aims to deliver a simple, connected, and trusted banking experience [3][4].