PayPal(PYPL) The Motley Fool·2025-03-09 13:45Core Insights - PayPal Holdings has faced significant challenges, including increased competition and declining profits, resulting in a 77% drop from its peak stock price [1][4]. Company Developments - The new CEO, Alex Chriss, has initiated several changes aimed at turning the business around, with positive updates shared during a recent investor meeting [2][6]. - PayPal processes $1.7 trillion in total payment volume annually and has 434 million active accounts, maintaining a strong position in the digital payments market [3]. Competitive Landscape - The company is under pressure from competitors like Apple, Alphabet, and Block, which have introduced user-friendly digital payment solutions, making it difficult for PayPal to adapt its legacy systems [4]. Financial Performance - PayPal's growth has been primarily driven by its unbranded checkout business, Braintree, which has negatively impacted margins. However, improvements were noted in the 2024 fourth quarter [5]. - The company expects transaction margin dollars to increase by 4% to 5% in 2025, with adjusted earnings per share (EPS) projected to rise by 8% at the midpoint [8]. Future Outlook - Chriss provided an optimistic outlook, forecasting high single-digit growth in transaction margin dollars through 2027 and low-teens growth in adjusted EPS. Long-term projections include at least 10% growth in transaction margin dollars and 20% in adjusted EPS [9]. - Despite the ambitious plans, the market has not reacted positively to the updates, indicating skepticism about the execution of these strategies [10]. Strategic Initiatives - PayPal is launching a new commerce framework called PayPal Open, designed to integrate with merchant systems and provide a more personalized and dynamic platform, moving away from a static, one-size-fits-all model [7].