CVS opens smaller format stores as industry sees big shift

Core Insights - CVS Pharmacy is shifting towards smaller store formats that focus exclusively on pharmacy services to adapt to industry challenges and changing consumer preferences [1][5] - The company plans to open at least a dozen small-format pharmacies averaging less than 5,000 square feet, tailored to meet community pharmacy needs [2][3] - Despite the focus on smaller formats, CVS will continue to open traditional pharmacy locations, including nearly 30 new CVS Pharmacy stores this year [4] Industry Context - The retail pharmacy business model has faced difficulties as consumers increasingly prefer online shopping for household items, impacting companies like CVS and Walgreens [5] - CVS has closed 900 stores between 2022 and 2024 and plans to close an additional 270 stores in 2025 as part of its strategy to realign its operations [6] - Rite Aid filed for bankruptcy in 2023 and closed 154 locations, while Walgreens plans to close at least 1,200 stores over the next three years [8] Market Dynamics - Analysts predict that CVS and Walgreens will continue to close stores while focusing on pharmacy services in the locations they retain [9] - Consumer preferences are shifting towards price, speed, and convenience, which has led to challenges for retail pharmacy operations [10] - CVS and Walgreens rank first and second in the U.S. pharmacy market by total prescription revenues, indicating their significant role in the healthcare sector [11] Strategic Implications - CVS's new store formats may reduce reliance on front-of-store customer traffic and allow pharmacists to take a more active role in patient healthcare decisions [12] - Focusing on the more stable prescription and over-the-counter medication business is viewed as a strategic move for CVS [13]