Bandwidth Puts IT Leaders in Control With AI-Ready, Software-Powered Cloud Communications at Enterprise Connect

Core Insights - Bandwidth Inc. is showcasing AI-ready, software-driven cloud communications at the Enterprise Connect Conference & Expo, emphasizing the empowerment of enterprise IT leaders to simplify complexity and enhance customer and employee experiences [1][2]. Company Overview - Bandwidth is a global cloud communications software company that provides solutions for voice calling, text messaging, and emergency services, covering over 65 countries and more than 90% of global GDP [8]. - The company is recognized as a leader in unified communications and cloud contact centers, partnering with major players like Amazon Web Services, Cisco, Google, Microsoft, and others [8]. Innovations and Solutions - Bandwidth Maestro™ is highlighted as an AI-ready enterprise communications platform, known for its extensive bring-your-own-carrier (BYOC) integrations, providing IT leaders with flexibility in building their communications tech stack [5]. - AIBridge is introduced as a voice AI enabler that facilitates the integration of AI-driven customer experiences, accelerating voice AI adoption for enterprises [5]. - The Universal Platform enhances customer experience through faster onboarding, automated workflow management, and compliance assistance, all managed via software APIs [5]. - Visual Builder via Maestro allows enterprises to create and deploy complex call routing with a no-code approach [5]. - Voice Authentication and Call Verification tools utilize AI and machine learning for automated fraud detection, ensuring secure customer interactions [5]. - Bandwidth Voice & Messaging Insights & Alerts provide real-time performance analytics to optimize call quality and message deliverability [5]. Conference Participation - Bandwidth executives are participating in multiple panels and sessions at the Enterprise Connect conference, addressing key industry challenges and opportunities [4]. - Specific sessions include discussions on UC/contact center strategies, spam call labeling, and modernizing enterprise communications [4][6]. Engagement Opportunities - Attendees at the Enterprise Connect can visit Bandwidth's booth 1411 for live demonstrations and to meet with experts [2][7].