TP named a Leader in Everest Group's 2024 Experience-Driven Integrated BFS Operations PEAK Matrix® Assessment

Core Insights - Everest Group recognized Teleperformance (TP) as a Leader in its Experience-Driven Integrated BFS Operations PEAK Matrix® Assessment, highlighting TP's expertise in banking and financial services, technology, and customer-centric approach [1][2] Group 1: Company Recognition and Offerings - TP's OneOffice offering delivers integrated front-to-back operations across lending, payments, and financial crime segments, addressing the demand for end-to-end services [2] - TP's in-house technology and digital services expertise, bolstered by the acquisition of Majorel, enhance its capabilities in digitally driven operations [2] - TP's extensive operational scale and technology, including its digital services arm TP Infinity, contribute to its recognition as a Leader [2][3] Group 2: Strategic Focus and Innovation - TP excels in AI-driven transformation, continuous investment in advanced technologies, and a flexible global delivery model that supports diverse BFS clients [3] - The company has established strong strategic partnerships with AI technology providers, enhancing its service offerings [2][3] Group 3: Financial Performance - In 2023, Teleperformance reported consolidated revenue of €8,345 million (approximately US$9 billion) and a net profit of €602 million [5]