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Getac's Rugged Technology Deployed by Hertz to Enhance Customer Experience and Streamline Operations
HTZHertz(HTZ) Prnewswire·2025-03-25 13:00

Core Insights - Getac Technology Corporation has partnered with Hertz to deploy rugged hardware and software solutions aimed at enhancing customer service in vehicle rental operations [1][6]. Group 1: Product Features and Benefits - The Getac UX10 rugged tablet is customized for Hertz, featuring a camera for documenting vehicle damage, a barcode reader for accessing customer reservation information, and certifications for ruggedness to withstand extreme conditions [2][4]. - The implementation of Getac's solutions has streamlined workflows, reduced wait times, and improved the speed and quality of service during peak times at airport locations [3][4]. - The Getac Device Monitoring System provides Hertz with visibility into device health, optimizing operational efficiency by identifying which devices are in use, idle, or under repair [5][8]. Group 2: Operational Efficiency - Getac's technology solutions enable Hertz to significantly improve operational efficiency and customer service in a competitive market [6]. - The integration of Getac's solutions with Hertz's digital VIRS vehicle damage assessment and inventory management system enhances vehicle tracking and maintenance management [6][8]. - The reduction of manual processes and increased hardware uptime contribute to lower support costs for Hertz [8].