Ping An Health Releases 2024 ESG Report

Core Insights - Ping An Health has integrated sustainable development into its strategy and operations, establishing a governance structure to ensure effective implementation of sustainability goals [1] - The company has achieved dual certification from WONCA, becoming the first in the world to do so in the medical health and elderly care service sector [2] - Ping An Health is leveraging advanced technology, particularly artificial intelligence, to enhance its medical service system and drive high-quality industry development [3][4] - The company has prioritized information security, obtaining multiple certifications and enhancing its security capabilities [5][6] - Ping An Health is committed to social responsibility, launching initiatives to promote health literacy and improve access to medical services [8] - The company aims to contribute to the "Healthy China" strategic goal through its CARE sustainability strategy [9] Sustainable Development - The company has established a three-level governance structure for sustainable development, ensuring effective implementation of its goals [1] - A "Sustainable Development Strategy, Goals, and Action Plan" has been created to track progress regularly [1] Certifications and Standards - In 2024, Ping An Family Doctor received dual certification from WONCA, aligning with WHO guidelines [2] - The service standards and telemedicine management communications are certified by the General Practice Branch of the Chinese Medical Association and the RACGP [2] Technological Advancements - The launch of the Ping An Medical Master model, built on hundreds of billions of parameters, enhances the company's medical services [4] - The system achieves a 99.8% Class A rate for electronic medical records and 100% accuracy in medication compliance [4] Information Security - The company obtained ISO 27001, ISO 27701, and ISO 27799 certifications, covering all business operations [5] - A domestically developed web application firewall was implemented, increasing alarm detection effectiveness by 35% [6] Social Responsibility Initiatives - The "Yilu Jianxing" health literacy promotion action reached various communities and included 40 expert-led broadcasts and 29 public welfare activities [8] - The company enhances medical service accessibility through remote healthcare options [8]