Atos selected by the UK Department for Environment, Food and Rural Affairs as its future end user services provider

Core Insights - Atos has been awarded a five-year contract worth £150 million by the UK Department for Environment, Food and Rural Affairs (DEFRA) to enhance end user services for its 34,000 employees across the UK [2][3]. Group 1: Contract Details - The contract aims to transform DEFRA's service desk and end user services into a unified, agile service, improving quality and efficiency through modern technologies such as AI, machine learning, analytics, and automation [3]. - Atos will implement environmentally friendly practices, including repairing and refurbishing hardware, minimizing packaging, and donating unused devices to charities [4]. Group 2: Company Background - Atos is recognized as a leader in digital transformation, employing approximately 78,000 people and generating annual revenue of around €10 billion [6]. - The company has been positioned as a Leader in Gartner's 2024 Magic Quadrant for Outsourced Digital Workplace Services for the eighth consecutive year, highlighting its expertise in providing best-in-class services [6]. Group 3: Strategic Focus - Atos emphasizes a sustainable digital workplace, offering over 20 "Tech for Good" services that focus on social value, accessibility, and data analytics [5]. - The company's mission includes supporting the development of knowledge, education, and research while promoting a secure and sustainable information space [7].