如何留住英才？这家近百年的酒店企业提供了优秀答卷

Core Viewpoint - The Peninsula Hotels, a luxury hotel brand with nearly a century of history, has successfully retained talent and fostered employee loyalty through a strong sense of respect and belonging, especially during challenging times like the pandemic [4][6]. Group 1: Employee Retention and Loyalty - The Shanghai Peninsula Hotel has a significant proportion of long-term employees, with 34% of its staff having over ten years of service, highlighting the company's ability to retain talent in a high-turnover industry [2][4]. - The hotel has not laid off employees or enforced unpaid leave during difficult periods, demonstrating a commitment to supporting staff through challenges [6][7]. Group 2: Investment in Employees - The concept of "investing in people" has been emphasized, with the company focusing on recognizing and showcasing the talents of its employees through initiatives like the "Peninsula Vision" video project [7]. - The company prioritizes employee character and attitude over previous hotel brand experience when hiring, fostering a culture of loyalty and personal growth [7][8].