Chang Sha Wan Bao·2025-03-25 12:04Group 1 - The core idea of the articles is that CITIC Bank's Changsha branch is actively promoting financial knowledge and consumer rights protection for the elderly, especially in response to national initiatives aimed at enhancing financial services for senior citizens [1][4] - The bank organized a series of community outreach activities, including financial education sessions at retirement centers and local communities, focusing on preventing financial fraud and scams targeting the elderly [2][4] - Specialized service areas for elderly customers have been established in bank branches, equipped with facilities like reading glasses and medical kits to create a more comfortable banking environment [4] Group 2 - The bank's staff conducted interactive financial education sessions, using real-life examples to explain the risks of high-interest schemes and fraudulent investment promises, thereby enhancing the elderly's awareness of financial safety [2] - In addition to services for the elderly, CITIC Bank also provides special attention to disabled customers, offering facilities like wheelchair access and priority services to ensure inclusive banking [4] - The successful execution of these financial education initiatives not only improves the financial literacy of residents but also demonstrates CITIC Bank's commitment to social responsibility as a financial institution [4]