Cognizant and ServiceNow Launch AI-Powered Dispute Management Solution for Mid-Market Banks

The BPaaS solution is designed to streamline the dispute resolution process and enhance customer satisfaction TEANECK, N.J., March 27, 2025 /PRNewswire/ -- Cognizant (Nasdaq: CTSH) announced today the launch of an AI-powered dispute management solution in partnership with ServiceNow (NYSE: NOW). This Business Process as a Service (BPaaS) offering is specifically designed for mid-market banks in North America with the goal of streamlining the dispute resolution process and enhancing customer satisfaction.Mid ...