Core Insights - United Community has been recognized as 1 for Retail Banking Customer Satisfaction in the Southeast by J.D. Power in 2025, marking the 11th award in the last 16 years [1][3] - The bank also ranked 1 in Trust and 1 in People, highlighting its strong performance in these key areas [1][2] - The recognition is based on a comprehensive study involving 109,724 retail banking customers from over 150 of the largest banks in the U.S. [2] Company Overview - United Community Banks, Inc. (NYSE: UCB) is a top 100 U.S. financial institution with $27.7 billion in assets as of December 31, 2024, and operates 199 offices across six states [3] - The company offers a full range of banking, wealth management, and mortgage services, and has been recognized as one of the "Best Banks to Work For" for eight consecutive years [3] - United Community has also received multiple awards from Greenwich and has been consistently listed by Forbes as one of the World's Best Banks and America's Best Banks [3] Industry Context - The J.D. Power U.S. Retail Banking Satisfaction Study is the longest-running and most comprehensive study of the retail banking industry, focusing on consumer satisfaction with primary financial institutions [1][2]
United Community earns 11th J.D. Power Award in the last 16 years, Ranking #1 for Retail Banking Customer Satisfaction in the Southeast, plus #1 in Trust and People